move us around! refresh for new colours :)
SAP Analytics Cloud 📈
📈
SAP Analytics Cloud
UX + UI INTERNSHIP / 1 YEAR / MAY 2022 - APR 2023
As a part of the SAP Analytics Cloud (SAC) design team, I had influence on key product areas related to data visualization and organization.
Through this internship I was provided with an extensive breadth of UX product work in both desktop and mobile settings such as running
customer feedback sessions, feature deprecation and product merging stages, and third-party product integration.
Familiarizing myself with SAP's robust design systems, I worked with existing assets, components, and interaction patterns
to create fully-fledged product workflows.
Team
During my internship I primarily worked with a small design team under the Business Intelligence (BI) area,
however much of my project work involved reaching out to multiple departments for context-gathering and collaboration.
Working with our extended SAC team involved consistent meetings with project management teams in Germany and development teams in China.
Context
SAC is an expansive data management and analysis suite developed
by SAP that helps businesses keep track of key metrics to make informed decisions.
Most work done during this time is under NDA, but I'd be happy to go through my process with an in-person interview 🙂
Enhancing Theming Capabilities
CUSTOMER INSIGHTS AND IMPROVING WORKFLOWS
My team was responsible for SAC Stories, a product within SAC that lets customers create thorough data dashboards and presentations. My initial work involved expanding upon theming capabilities and organization.
editing themes in SAP Analytics Cloud
I was able to take ownership of this part of the product area and lead feedback sessions with SAP business customers. Over a month I conducted around 6, 1-hour sessions, with each providing insights into the different ways each of them used SAC.
Theming Processes & Independent Branding
Users often emphasized the importance of applying their company's visual language throughout their dashboards
wherever possible. Making dashboards their own rather than appearing to present them as an extension
of SAP was crucial.
I worked closely alongside dev to determine which settings could and could not be reflected in their previews, making sure to
clearly document these for reference. Dev documentation also included clear property mapping for components within these previews.
widget setting property mapping
This project resulted in creating more than 40 dynamic widget previews that supported font and style changes that provided users with better design judgment.
sample widget previews
AI-Driven Data Searching
STRATEGIC FEATURE INTEGRATION
My team was also responsible for SAP's acquisition of
AskData,
a natural language search tool for datasets. My work involved considering how their product would fit into existing workflows and strategizing
which features should be carried over.
Our team met frequently with the AskData team to discuss the extent of their current technologies and features, while we were able to provide context of SAC's own
capabilities and current design systems.
With this project I was also able to work in both web and mobile environments, considering limitations for each like adhering to iOS guidelines.
AskData onboarding & use case example
Iconography
NAVIGATING DESIGN SYSTEM UPDATES
On the side I led an icon library update with my team to better match newer design systems. I conducted audits of existing icon font libraries and collaborated with other brand and system leads to determine focus areas. This resulted in hundreds of updated icons converted into a usable font file for dev and design use.
updated SAP icons
Takeaways
My time at SAP was constantly supported by exceptional management, leads that supported my growth, as well as frequent company
engagement ranging from team-wide design challenges to volunteer opportunities like cleaning up Vancouver's local parks.
Working at a company as large as SAP allowed me to become more independent and initiative since I often found myself having to
personally reach out to different development, PM, and design teams to gather project information I needed.
Owning my own processes and truly advocating for my work is still a skill I need to work on, and that will come with
further industry experience. Working here helped open my eyes to how larger companies operate versus startups
and is definitely an experience I'll take to heart.
MORE WORK
